Frequently Asked Questions
Everything you need to know about bringing Pop Maison style into your home.
What is the standard shipping timeframe for furniture items?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the piece.
Do you offer a warranty on your furniture?
Yes, we offer a 1-year limited warranty on all Pop Maison products covering manufacturing defects in materials and workmanship.
What is your return policy?
We offer a 30-day return window for items in their original packaging. Please note that return shipping costs may apply unless the item arrived damaged or defective.
Are your products easy to assemble?
Most of our items require light assembly. Each product comes with a detailed instruction manual and all necessary hardware to ensure a smooth setup process.
Can I request fabric swatches before making a purchase?
We understand the importance of texture and color. Please contact our customer support team with the product name and your address to request available fabric swatches.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.